Job Description

Director of Site Reliability Engineering

Founded in 2017, Obsidian Security was created to close a critical gap: securing the SaaS applications where modern business happensplatforms like Microsoft 365, Salesforce, and hundreds more.

Backed by top investors including Greylock, Norwest Venture Partners, and IVP, we've built a complete SaaS security platform to reduce risk, detect and respond to threats, and prevent breaches at the source. Our team includes leaders who helped define the categories of endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black.

Now, we're transforming how SaaS is securedin the era of agentic AI.

Today, Obsidian is trusted by global enterprises like Snowflake, T-Mobile, and Pure Storage. We protect more than 200 organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealandincluding many of the world's largest Fortune 1000 and Global 2000 companies.

With strong global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise on the horizon, we're scaling quickly toward long-term growth and IPO readiness. Join us as we define the future of SaaS security!

About the Role

We are looking for a Director of Site Reliability Engineering (SRE) to lead the evolution of our production reliability function. This role will partner closely with the Director of DevOps, who owns developer enablement, platform scalability and reliability, infrastructure security and compliance, and automation. You will be responsible for operationalizing reliability at the service/module level, embedding SREs into core product teams, and ensuring that reliability is built into every layer of our product as we scale.

You will collaborate with Engineering, Security, and Support to define and enforce service-level objectives (SLOs), lead the incident management program, and help establish a culture of accountability and operational excellence.

Responsibilities

Reliability Ownership

• Define and drive the adoption of service-level indicators (SLIs) and objectives (SLOs) for all core services and modules in partnership with product and engineering leads
• Establish error budget policies and guide trade-off decisions between velocity and reliability

Team Structure & Collaboration

• Embed SREs directly into core engineering teams to ensure tight alignment on architecture, operations, and reliability goals
• Coach and mentor embedded SREs and partner engineers on operational readiness and best practices

Operational Readiness

• Lead the buildout of reliability playbooks, service verification strategies, and production readiness checklists
• Own incident response process: drive blameless postmortems, escalation practices, and reliability-focused retrospectives

Cross-Functional Leadership

• Serve as a thought partner to the Director of DevOpsjointly ensure smooth CI/CD, release engineering, and platform reliability practices
• Work with Support, Security, and Customer Success to ensure SLAs are met and reliability concerns are addressed proactively

Observability & Insights

• Oversee system-wide monitoring, alerting, and observability infrastructure, enabling teams to make data-driven reliability decisions
• Maintain visibility into key production metrics and advocate for improvements to reduce toil, latency, and risk

What We're Looking For

• 8+ years of experience in SRE, DevOps, or Infrastructure roles, with 3+ years in technical leadership or director-level roles
• Deep experience with SaaS production systems running in cloud-native environments (AWS, GCP)
• Proven success defining and managing SLOs/SLIs, embedding SREs in product teams, and driving incident management programs
• Strong technical background in observability, distributed systems, and reliability engineering principles
• Working knowledge of Kubernetes, Helm, Prometheus, Grafana, and CI/CD systems (GitLab CI/CD, ArgoCD)
• Programming/scripting proficiency in Go, Python, or equivalent
• Collaborative leadership style with the ability to influence across Engineering, Product, and GTM organizations

Employee Benefits

Our competitive benefits packages are designed to support our employees' well-being, both at work and at home. Our US based employees enjoy:

• Competitive compensation with equity and 401k
• Comprehensive healthcare with dental and vision coverage
• Flexible paid time off and paid holiday time off
• 12 weeks of new parent or family leave
• Personal and professional development resources

Pay Transparency

Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for incentive compensation based on factors such as experience, skills, and location.

At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. If you have a need that requires accommodation, please contact accommodations@obsidiansecurity.com

Information collected and processed as part of any job applications you choose to submit is subject to Obsidian's Applicant Privacy Policy.

Base Salary Range

$235,000 - $279,000 USD

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