Job Description

TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (38,000+ stars on GitHub), innovative products and inclusive culture are what draw passionate and dedicated people to our company. Learn more about PingCAP careers and join our team to be at the forefront of innovation and growth.

About the Role:

We are looking for outstanding technology leaders to join our Solution Architect organization to ensure that our product (TiDB) and solution align with the needs of our customers crossing SaaS and other ICP (Ideal Customer Profile) segments. The PingCAP Solution Architects team is responsible for researching TiDB's most advantageous business and technical scenarios in different global markets, finding the most efficient GTM strategies, and providing these solutions and strategies to business teams in different regions while guiding our customers and users to craft and build reliable, scalable systems using our data platform through professional service. Our team is made up of hardworking software architects, database instructors and industry experts.

• Lead the team to support business fleet in North America, EMEA, APAC, and Japan, take responsibility in the new economy industry, ensure the achievement of relevant business metrics at the solution level, and enhance the Proof of Concept (POC) success rate of account teams.
• Responsible for market insight into the global new economy industries segments, in-depth understanding of the industry's business scenarios, being able to grasp the industry's market and data technology development trends, develop and implement scenario-based industry solutions, and find the entry of products in various industries, safeguard products, solutions and the implementation of cooperation ecology.
• Advise and guide customers on architectures, patterns, and strategies for making the best use of TiDB, through efficient tooling and interactive user journey.
• As a technical expert, deeply understand and develop trends in data technology partnering with worldwide cloud vendors with high-quality better-together content and technical joint solutions.
• Establish industry influence, organize internal and external industry technology sharing, and disseminate distributed database technology, industry data architecture, and best solutions practices.
• Display a strong understanding of solutions innovation. The ideal candidate will have past experience working with customers, especially big accounts and leading architecture teams.

• Professional experience could be 8+ years, Master in at least one database technology stack and product, have in-depth research and relevant content output in this direction; have a broad view of data technology and be familiar with mainstream data products, including RDMS, distributed system, cloud native data technology etc.
• Possess diverse industry business and technology expertise, with a comprehensive understanding of industry scenarios, SaaS know-how in both the business model and data architecture.
• Proficient in scenario abstraction and aligning with data architecture, with a proven track record in industry influence with internal and external presenting, evangelizing and enabling the field teams with proactive exploration of data architecture needs, and guiding solution design.
• Demonstrated expertise in selling databases and deploying applications with leading cloud providers such as AWS, Google Cloud, Azure, etc.
• Outstanding communication and program presentation skills, enabling Possess a strong sense of curiosity and a continuous learning mindset in the realms of databases, cloud computing, big data, and other emerging technologies.
• 5+ years of management of technical, enterprise customer-facing experiences.

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. PingCAP also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at PingCAP.

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